Our Team
Tony Hoty
President
Tony was born and raised in Rocky River before attending Ohio State. He has worked in the home improvement and home remodeling industry for over thirty years. Tony is a big Cleveland sports fan and he loves live comedy, as the two often go hand in hand . . .
Executive Team
TJ Parsons
General Manager
TJ has spent his entire life around the home remodeling industry. During childhood, he worked in his family's flooring business. Later in his career, he managed a sales force for a large national remodeler. TJ and his family are originally from the Dayton area. When not working, he enjoys cooking and spending time with his loved ones.
Jennifer Matthews-Pate
Chief Content Officer
Joe Scicchitano
Production Manager
Melinda Kirk, SPHR
Administrative & Human Resources Executive
Born and raised in Cleveland, Melinda now resides in Olmsted Township with her husband and French Bulldog, Jules Verne. She has been in the remodeling industry for almost a decade. When not in the office, Melinda loves to travel and spend time with her kids and grandkids.
Customer Liaisons
Mae Erwin
Service Coordinator
Mae is a native of Parma. She attended the Cleveland Institute for Medical Massage for Massage Therapy. Mae has a beautiful baby girl named Mabel. She has worked as an administrative assistant and has great communication skills. She loves yoga and spending time with Mabel.
Sara Chapman
Office Administrator
Mae is a native of Parma. She attended the Cleveland Institute for Medical Massage for Massage Therapy. Mae has a beautiful baby girl named Mabel. She has worked as an administrative assistant and has great communication skills. She loves yoga and spending time with Mabel.
Sheri Shupe
Showroom Experience Specialist
Sheri is a long time cherished employee of Window Expo. Sheri grew up in Northeast Ohio. When Sheri isn't at work she enjoys doing creative, artsy projects, cooking, baking and spending cuddle time with her tuxedo cat Jack.
Julie Rasic
Office Administrator
Julie was born and raised in Lakewood and attended college at the University of Cincinnati. Since returning home to Northeast Ohio, she has moved to Rocky River to live with her lovely fiancé and their adorable dog Daphne.
Alyse Arko
Call Center Manager
Dan Heberlein
Contact Center Agent
Jacqueline Boroff
Confirmer Dispatcher
Digital Marketing
Mike Potraffke
Multimedia Content Coordinator
Marketing Team
Chris Bennett
Outbound Marketing Manager
Shelby Plas
Event Coordinator
Matt Gonzalez
Retail Team Lead
Javier Colon
Field Marketer
Frank Spatara
Radius Marketing
Ike Fishman
Field Marketer
Daisy Hoty
Chief Morale Officer
Daisy was found wandering the streets of Cleveland where she was sick, under-weight and very malnourished. In a few short weeks after she was rescued, her health and faith in humanity were both restored. This was the direct result of the love and care that she received in her new home. Once in good health, Daisy has served as a companion, exercise partner, snuggle buddy, home security system, company mascot, garbage disposal and more.
Project Managers
Jack Wise
Project Manager
Jack is a native of Lakewood and currently lives in Westpark with his partner Gabriela and their dog Carson. Jack has always been a handy person and has worked in the trades for the last sixteen years. His favorite pastime is fishing on Lake Erie with friends.
Ryan Hartzell
Project Manager
Ryan is a native of Akron where he attended college. Now, Ryan is the proud owner of a beautiful century home in Lakewood, where he lives with his wife, daughter and their dog Miles. Ryan also has a vast knowledge of the home improvement industry.
Joey Greco
Project Manager
Joey is a Cleveland native and John Carroll University alumnus who enjoys helping homeowners with their remodeling needs. Outside of work, he loves golfing, spending time with family, and cheering on the Cleveland Guardians.
Rob Hanna
Project Manager
Rob lives in Avon with his wife and two dogs. With over 10 years of experience in home remodeling, he enjoys helping homeowners and spending his free time on the golf course.
Jake Frederick
Project Manager
Jake is a proud father of three and is known for his calm, approachable style. He takes the time to understand each customer's needs, ensuring a smooth and positive experience while helping homeowners improve their homes.
Warehouse Team
Jeff Janickas
Service Technician
Husband to my beautiful wife Jenny of 17yrs. Proud father of two boys. Originally from Akron but I’ve been a Medina County resident for 20+ years. Current owner of Futures United Properties where I’ve fully renovated over 50 homes in the past 5yrs.
Kenny Miller
Warehouse Supervisor
Kenny was born in Cleveland, graduated from Lakewood High School and is a U.S. Marine Corps veteran. After serving two tours overseas, Kenny came home and attended Cleveland State. Kenny has been our Warehouse Manager for two years.
Jesse Greathouse
Warehouse Supervisor
Installation Crew
Donnie Addison
Expert Installer
Donnie has been a window installer for 10 years. He grew up in Lakewood and lives with his daughter and his dog Mona. He loves sports and most of all spending time with his family.
Mason Fenton
Expert Installer
Mason has been a window and door installer for 12 years. Him and Sean have been a team for that entire time. Mason grew up in Lakewood and lives with his wife, son and dog Leyla.
John Baker
Expert Installer
Joe Gerritsen
Expert Installer