Kristina and Nicholas Cyronek upgraded their first home with nine new NEO X windows, including six double-hung windows, two two-lite slider windows, and one circle-top window. The windows feature white interiors and exteriors with white locks, accented by black exterior trim for contrast and curb appeal. One bathroom window included a tempered bottom sash for added safety and durability. The project was completed with a full Window Expo installation, backed by a Life of Home Product and Labor Warranty.

As first-time homeowners in central Elyria, Kristina and Nicholas knew replacing their original single-pane windows would be their first major home improvement-and understandably, they were a little nervous. From the very beginning, Project Manager Paul Hanna helped put them at ease by clearly explaining the process, answering every question, and making sure they felt confident moving forward.

Paul’s knowledge and personable approach made the experience feel simple and stress-free. “He was very personal and answered anything we asked,” Kristina shared. “We didn’t have any concerns.”

When installation day arrived, Steve and his crew exceeded expectations. What the homeowners expected to be an all-day project was completed in just four hours, with clear communication throughout the process. The crew kept the home protected with drop cloths, maintained a clean workspace, and ensured Kristina and Nicholas always knew what was happening and where.

The difference was immediate. The old single-pane windows had caused serious draft issues-making Nicholas’s home office uncomfortably hot while other areas of the house stayed cold. With the new windows in place, the home feels more balanced, comfortable, and energy-efficient.

So impressed with the experience, the Cyroneks have already started recommending Window Expo to friends and family.