Kimberly Novak upgraded her Parma home with two white vinyl 2-lite sliders, a new entry door, and a matching storm door, all designed to improve comfort, energy efficiency, and curb appeal. The project also included the removal of an outdated picture window, reframing the opening, interior drywall rough carpentry, and exterior coil capping-creating a clean, cohesive finish inside and out. All products were installed with Life of Home Warranty coverage on both materials and labor.

Living in a 1942 Parma home, Kimberly knew her original windows and door no longer fit her needs. The old windows were unattractive, difficult to operate, and made the home feel colder than it should-especially during Northeast Ohio winters. After reading reviews and seeing Window & Bath Expo mailers, she decided it was time to explore her options.

From the start, Project Manager Ryan Hartzell stood out. Kimberly described Ryan as professional, polite, and prompt, appreciating how he respected her time and helped guide her through financing options without pressure. “Everything was right on the money,” she shared. “Ryan answered all our questions and made the process easy.”

On installation day, Stephen and his team arrived on time, clearly explained each step of the process, and kept Kimberly informed throughout the project. Their attention to detail made a lasting impression-especially when they carefully returned the original brass door hardware at Kimberly’s request so she could keep it.

Today, Kimberly loves the transformation. The new windows have added noticeable value to her home, improved energy efficiency, and created a cleaner, more modern look that fits the character of the neighborhood.